Home About us Services Careers R & D Contact us
 
Consultancy and Contract Staffing
Quality Focus
Development Methodology
Lines of Business
i-Solutions
Project Experience
Solutions for Government & Utilities Sectors
Euro Conversion
Software Testing
Networking Solutions
Embedded Systems
Telecom Solutions
SAP Services
 

Given the Importance of Customer Orientation, yet another facet is the effective and efficient handling of the contacts/opportunities/customers from the nascent stages of communication (point of contact through telephone) through different business processes till closing the business deal. To serve this end of the business process, Flash InfoTech offers Call Centre Management Services.

Flash InfoTech has trained and vastly experienced Project Managers, Consultants & System Integrators.

Our services include Automatic Call Centre, IVRS, Automatic Call Distribution, Data Analysis & Reporting, Automatic Speech Recognition, Analog Display Services interface, Predictive Dialing and Unified Message.

Flash InfoTech undertakes a detail analysis in implementing the Call Center:
Study of customer requirements
Identification of the business process
Technical and administrative support
Quality assurance

Copyright © Flashinfotech Pvt. Ltd.