| |
Customer Relationship Management (CRM / CCM / CTI
/ IVR etc.)
|
| Customer Relationship Management (CRM) is becoming
crucial to retain customer base, in a highly competitive environment.
Many of the companies involved in Marketing, Storage and Distribution
of products are automating their customer services, including proactive
selling of services. |
| Flash InfoTech has geared up to offer services in the
area of CRM using various products, Flash InfoTech offers expertise
and provides consultants on turnkey basis to support specialized packages
as well as specific suites of products. |
| Flash InfoTech has consultants who have sufficient
knowledge & experience in ; |
| Clarify, Vantive, Seibel, Genesys, Remedy & Quality
Call |
For the above-mentioned products Flash InfoTech
can offer assistance to customers for upgrading to a higher version.
Software & Data Maintenance, Help Desk support for end users
etc.
|
| GIS applications |
| Geographic Information Systems (GIS) based thematic
applications have been used as Decision Support Systems for Planning
and monitoring purposes world over in most of the Government and Utilities
Departments. Now more thematic applications of GIS are gaining popularity
in these sectors. |
| Since it is impossible to have all thematic expertise
under one roof, Flash InfoTech has struck alliances with independent
agencies, who specialise in application of GIS for planning &
decision support systems in various platforms . |
| Some of the specific assignments already executed
by Flash InfoTech and its partners are: |
| GIS consultancy projects |
 |
Large Metropolitan Region Development
Authority |
 |
Set-up complete GIS center
for thematic applications such as land use planning, water
resources management, transport and drainage network planning
& management. |
|
Central data agency sharing for various
other Govt. agencies. |
|
|
Govt. Planning / Development Agency |
|
AM/FM GIS applications with
data ported from Aerial Photographs accessible over Internet
(first of its kind in India) for the Utilities management
companies / agencies |
|
|
Municipal Corporation |
|
GIS based routing system for
waste collection for a decentralized waste management
plan of a large metro |
|
Electricity & Water agency |
|
Planning for a comprehensive GIS centre |
|
Distribution Network Planning |
|
Products distribution network planning
& optimization using GIS approach |
|
|
| GIS thematic projects |
| |
|
Land use / Land cover, Hydrogeomorpohology |
|
GIS database built on information |
|
Multiple themes such as crop cover, deforestation
etc. |
|
|
Integrated Urban Environment Improvement |
|
Several indicators for Urban
environment management such as air quality, volume of
traffic, industry density, population density etc, |
|
|
District/ Regional Planning |
|
GIS based applications for
development of region & implementation of Govt,
programme using Avenues scripting |
|
Electricity & Water agency |
|
Planning for a comprehensive GIS centre |
|
Distribution Network Planning |
|
Products distribution network planning
& optimization using GIS approach |
|
|
Health Infrastructure Planning |
| |
|
Using GIS approach built DB
on health infrastructure and Management of a region |
|
|
Infrastructure / Assets Management |
| |
|
GIS based assets tracking of
large on-site and off-shore rig facilities for Oil companies |
|
|
|
|
